Privacy Policy
Last updated: September 15, 2025
F.J. Living operates this store and website, including all related information, content, features, tools, products, and Services, to provide you, the customer, with a personalized shopping experience (the “Services”). F.J. Living is powered by Shopify, which enables us to deliver the Services to you. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit or use the Services, make a purchase or other transaction, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing and using the Services, you acknowledge that you have read this Privacy Policy and that you understand how we collect, use, and disclose your information as described in this Privacy Policy.
1. Personal Information We Collect or Process
When we use the term “personal information,” we mean information that identifies you or another person, or that can reasonably be linked to you or another person. Personal information does not include data that is collected anonymously or de-identified so that you can no longer be identified or reasonably linked.
Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:
- Contact Information, including your name, address, billing address, shipping address, phone number, and email address.
- Financial Information, including credit card, debit card, and financial account numbers, payment card information, transaction details, payment methods, payment confirmation, and other payment-related data.
- Account Information, including your username, password, security questions, preferences, and settings.
- Transaction Data, including items you view, add to your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your past transactions.
- Communications with Us, including any information you include when you contact us, for example, when you send us a customer support inquiry.
- Device Information, including details about your device, browser, or network connection, your IP address, and other unique identifiers.
- Usage Information, including details about how you interact with the Services, such as when and how you browse, access, or use the Services.
2. Sources of Personal Information
We may collect personal information from the following sources:
- Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
- Automatically through the Services, including from your device when you use our products or Services, visit our website, or through the use of cookies and similar technologies.
- From our service providers, including when we engage them to provide certain technology and when they collect or process your personal information on our behalf.
- From our partners or other third parties.
3. How We Use Your Personal Information
Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:
- To deliver, personalize, and improve the Services – including processing payments, fulfilling orders, remembering your preferences, sending account-related notifications, enabling returns and exchanges, and creating a tailored shopping experience.
- Marketing and advertising – including sending you promotional messages by email, SMS, or post, and showing you ads online for products or Services you may be interested in.
- Security and fraud prevention – including verifying accounts, detecting and investigating fraudulent or malicious activity, ensuring safe transactions, and protecting our Services.
- Communicating with you – including providing customer support and maintaining our business relationship.
- Legal compliance – including meeting applicable legal obligations, responding to valid requests from authorities, and enforcing our Terms or policies.
4. How We Disclose Personal Information
We may share your personal information with third parties in the following circumstances:
- With Shopify, vendors, and service providers that perform Services on our behalf (e.g., IT management, payment processing, analytics, customer support, fulfillment, and shipping).
- With business and marketing partners to deliver marketing and advertising. For example, Shopify may use your information to support personalized ads across different merchants and websites.
- When you authorize or request us to share your information, such as to ship products or through social media integrations.
- With our affiliates or within our corporate group.
- In connection with a business transaction, such as a merger, acquisition, or bankruptcy, or when required by law.
5. Relationship with Shopify
Our Services are hosted by Shopify, which collects and processes personal information about your access and use of the Services in order to provide and improve them. Data you provide to the Services will be shared with Shopify and may be transferred to third parties or countries outside your own.
We also use certain enhanced Shopify features, which allow Shopify to combine your interactions with our store with data from other merchants. In these cases, Shopify is responsible for the processing of your personal information, including responding to your privacy rights.
For more details, please refer to the Shopify Privacy Policy.
6. Third-Party Websites and Links
The Services may include links to third-party websites or platforms. We are not responsible for the privacy, security, or content of those sites. Information you provide in public or semi-public spaces (including social media) may be visible to others and subject to use by third parties.
7. Children’s Data
The Services are not intended for use by children and we do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.
8. Security and Retention of Information
We implement measures to protect your personal information, but no system is completely secure. We cannot guarantee “perfect security.”
We will retain your information for as long as necessary to maintain your account, provide the Services, comply with legal obligations, or resolve disputes.
9. Your Rights and Choices
Depending on where you live, you may have rights including:
- Access – request access to personal data we hold about you.
- Deletion – request that we delete your personal data.
- Correction – request correction of inaccurate personal data.
- Portability – request a copy of your personal data in a portable format.
- Manage communications – opt out of marketing emails or SMS at any time.
If you live in the UK or EEA, you may also have the right to:
- Object to or restrict processing of your data.
- Withdraw consent where processing is based on consent.
You may exercise these rights by contacting us at the details below.
10. Complaints
If you have concerns about how we handle your personal information, you may contact us. Depending on your location, you may also lodge a complaint with your local data protection authority.
11. International Transfers
Your personal information may be transferred, stored, and processed outside your country of residence, including in countries that may not provide the same level of data protection. Where required, we use appropriate safeguards such as EU Standard Contractual Clauses.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version on our website and update the “Last updated” date above.
13. Contact
If you have any questions about this Privacy Policy or our practices, please contact us at:
For purposes of data protection law, F.J. Living is the controller of your personal information.